As the General Data Protection Regulation (GDPR) frenzy draws to a close, and we start our new lives under its rule, we thought we’d give you an update on how it’s changed what we do at Reevoo. For us, it’s involved months of work, a stack of legal advice and a few changes to our […]

UX/UI are four characters not to be messed with. With so many options available at the other end of your customer’s mouse, it’s crucial your online presence is as frictionless as possible. Remember, beauty is not skin deep. Optimising your site can improve your bottom line too. In fact, Forrester Research proved that a well-designed […]

Understanding your customers isn’t always straightforward. As a brand, you have to strike the balance between finding your customers when they’re talking about you, and proactively going out to get the information you need. If you spend too much time looking for the right conversations to eavesdrop on, you might end up wasting time and […]

I recently did a webinar with search experts 3WhiteHats called ‘A modern marketer’s guide to search’. It’s all about what we should be doing to be seen in 2017 (and beyond). Watch it now below – or keep scrolling and read my breakdown. Here are the big five search engine optimisation topics we spoke about. […]

We’re here to help brands build communities around their products. But these communities aren’t easy to build. If they were, we’d all be ‘engaged advocates’ of our favourite brand of pens, or butter, or socks. It’s on the brand to make these connections – to talk to customers on their level and build a relationship. […]

We collect a market-leading volume of reviews – 20% of emails we send result in a published Reevoo review. But we’re also always looking for ways to improve that figure. To do it, we need to optimise what we do for a few huge trends that are changing the way we (and you) work: Content […]

Your potential new customers have loads of questions that need answering before they buy. Luckily, your existing ones have all the answers. Conversations is how we bring them together. People reading reviews can then click over to an ‘Ask-An-Owner’ tab where they can ask whatever they like to someone who owns the product. We take […]

Most modern brands have come to realise that the voice of the customer can be far more powerful than their own. According to McKinsey, a brand’s messaging alone can only influence 29% of the buying journey. That’s why reviews and other types of customer content gets such great results for our clients across all industries. […]

MyReevoo is our customer portal – a place for Reevoo clients to use Fast Response (our review responder tool), view analytics dashboards and get the latest information about what we’re up to. For those new to MyReevoo (or that just need a little refresher) we’ve done a walkthrough webinar. Watch it below. We’ll show you […]