Customers spend more than five times as long on site when they interact with bad reviews, trust the reviews they see far more and convert nearly 85% more often.

Bad reviews and other negative feedback bring a host of benefits, from greater customer satisfaction to improved product development.

This ebook is your complete overview of:

Trust, engagement & insight

• Nurturing customer trust
• Increasing engagement with your customers
• Providing unbeatable business insight
• How consumers use bad reviews

Using your results to

• Boost conversion
• Increase customer satisfaction
• Get the reviews you deserve
• Demonstrate your great service

Click here to download the ebook.

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Bad reviews are good for business