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customer experience
  • What consumers do Black Friday: here’s what your customers think With Black Friday approaching (and having already started for some), we’ve done some research on customer attitudes to this pre-Christmas consumer frenzy. We analysed reviews collected through the Reevoo platform for purchases made last Black Friday, and compared the scores and sentiment against the rest of the year. It turned up some interesting results. So […] Jeno Villaverde 3 min read 23rd November 2017