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INFOGRAPHIC: What makes a customer happy?
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INFOGRAPHIC: What makes a customer happy?
Podcasts
Tim Hughes, co-founder, Digital Leadership Associates
Brand
Lessons from Iresa: customer service is a must in utilities
What consumers do
The great and the good at London FinTech Week
What consumers do
A lesson on the new consumer journey
Search
Using UGC to improve SEO
Podcasts
Mark Wilson, co-founder & MD, Wilson Fletcher
Reviews
How LV= increased visibility of customer reviews in its search results
Reviews
Why is authenticity important for consumers?
User-generated content
4 tips for collecting high-quality UGC
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